DistribuTECH 2017: All roads lead to the customer

By Amanda Levin, Sponsored Post, Utility Dive

Ultimately, the mindset of a utility is transforming from being a traditional utility – seeing the customer as a ratepayer with a connection to a meter – to a customer services
company – whereby the utility tailors the user experience to better serve the needs and desires of individuals. Read more.

Image Credit: Cyrus One

ALSO IN THE NEWS